Privacy Policy

Conversion Marketing Pros Privacy Policy

Effective April 19 2025

1. Who We Are

Conversion Marketing Pros (“CMP,” “we,” “our,” or “us”) is a marketing‑technology agency headquartered in Spokane, Washington. We provide CRM, automation, paid‑advertising, and consulting services to business clients.

2. Scope

This Policy explains how we collect, use, disclose, and safeguard personal information when you:

Visit conversionmarketingpros.com or any CMP‑branded site (the “Sites”).
Use our SaaS products (e.g., LaunchPad CRM) or mobile apps.
Interact with our ads, emails, social‑media pages, or chatbots.
Engage our consulting or managed‑services contracts.

It does not cover third‑party platforms we merely integrate with (e.g., Meta, Google, GoHighLevel). Their policies apply separately.

3. Information We Collect

Category	Examples	Source
Identification	Name, postal address, email, phone, job title	You, your employer, lead‑forms
Account & CRM Data	Login credentials, user roles, pipeline data	You, your employer
Payment Data	Last 4 digits of card, billing address, transaction IDs	You, Stripe or NMI
Marketing & Usage	IP address, browser type, device IDs, pages viewed, click‑stream, email opens, ad interactions	Cookies, pixels, analytics tools
Communications	Chat transcripts, recorded calls (with consent), support tickets	You, phone/voip providers
User‑Generated Content	Uploaded files, comments, survey responses	You

We do not intentionally collect data from children under 13. If we discover it, we delete it.

4. How We Use Information

Purpose	Legal Basis (GDPR) / Business Reason
Provide and maintain our Sites, apps, and services	Contract performance
Setup and manage client CRMs, automations, and ad campaigns	Contract performance
Process payments and send invoices	Contract performance & legitimate interests
Personalize content, deliver targeted ads, and measure results	Consent (where required) & legitimate interests
Improve products, troubleshoot, perform analytics, and develop new features	Legitimate interests
Comply with legal obligations, enforce terms, prevent fraud	Legal obligation & legitimate interests
Send service‑related or marketing emails/SMS	Consent (marketing) or legitimate interests (transactional)

You may opt out of marketing communications at any time via the unsubscribe link or by contacting us (see Section 11).

5. Sharing & Disclosure

We never sell your personal information. We share it only as follows: