Updated August 26, 2024
While it may appear that there's only one Calendar ID Custom VALUE, it's important to understand that multiple calendars can still be managed. The key element used by the AI is not the Custom VALUE, but rather the Custom FIELD. These Custom Fields dynamically interact with the system on the contact level.
Key Definitions:
Custom VALUES: These are assigned based on the location or subaccount details.
Custom FIELDS: These are dynamic and operate at the contact level.
Practical Example:
Imagine a dental clinic offering four different services:
Whitening
Smile Makeover
Bridges
Check-up
Each service is linked to its own calendar.
Form Submission Scenario:
When a contact submits a form, it is straightforward to assign the correct calendar:
The form submission indicates the service the contact is interested in.