Updated August 26, 2024

Managing your OpenAI account's billing is crucial to ensure uninterrupted access to the AI services used by ZappyChat. This guide will walk you through the steps to add credit to your OpenAI account, set usage limits, and manage rebilling to avoid unexpected charges.

1. Adding Credit to Your OpenAI Account

To ensure your OpenAI-powered ZappyChat bots continue to operate smoothly, you need to maintain a positive balance in your OpenAI account. Here’s how to add credit:

1. Log in to Your OpenAI Account:
   • Visit the OpenAI platform and log in using your credentials. OpenAI Login.
2. Navigate to the Billing Section:
   • Once logged in, go to the Billing section, usually found in the account settings menu. Billing & Usage.
3. Add Credit:
   • In the Billing section, look for an option to Add Funds or Add Credit.
   • Enter the amount of credit you wish to add to your account.
   • Follow the prompts to complete the transaction. This may involve entering your payment information and confirming the purchase.
4. Confirm the Transaction:
   • After the transaction is completed, verify that the credit has been successfully added to your account by checking your account balance in the Billing section.

2. Setting Usage Limits

To manage your costs and prevent accidental overspending, OpenAI allows you to set usage limits. Here’s how to configure these limits:

1. Access Usage Limits:
   • In the Billing section of your OpenAI account, find the option for Usage Limits or Spending Limits. Usage Limits.
2. Set a Hard Limit:
   • A hard limit is the maximum amount you’re willing to spend. Once this limit is reached, OpenAI will stop processing requests to prevent further charges.
   • Enter the desired amount for your hard limit and save the settings.
3. Set a Soft Limit:
   • A soft limit acts as a warning threshold. When your spending approaches this limit, OpenAI will send you a notification.
   • Configure the soft limit by entering the desired amount and confirming the settings.
4. Save Your Settings:
   • After setting both hard and soft limits, ensure that all changes are saved.

3. Managing Rebilling

Rebilling is an important feature that automatically refills your account with credit when your balance gets low, ensuring uninterrupted service. Here’s how to manage rebilling:

1. Enable Auto-Rebilling:
   • In the Billing section, locate the Auto-Rebilling or Auto-Top-Up feature. This feature might be found under your payment settings or billing preferences. Auto-Rebilling.
2. Set Rebilling Amount:
   • Specify the amount of credit to be automatically added to your account whenever your balance falls below a certain threshold.
   • For example, you can set it to add $50 automatically whenever your balance drops below $10.
3. Review Payment Method:
   • Ensure that your payment method is up to date and can handle the rebilling transactions. Payment Methods.
   • Update your payment information if necessary to avoid failed transactions.